When syncing payments from Docket into QuickBooks Online (QBO), we recommend sending them to Undeposited Funds instead of directly into a bank account. This makes reconciliation easier and prevents duplicate revenue.

Benefits of Using Undeposited Funds

1. Match Bank Deposits Accurately

• Payment processors like Payrix often combine multiple customer payments into a single lump-sum deposit.

• With Undeposited Funds, you can group those individual payments into one Bank Deposit in QBO that matches your bank feed exactly.
  
   

2. Prevent Duplicate Entries

• If payments post directly to a bank account in QBO:

  • Each payment appears as its own deposit.

  • Your bank feed usually shows one lump sum.

• This mismatch causes duplicate deposits, reconciliation issues, and extra cleanup.
  
   

3. Track Processing Fees

• When creating a Bank Deposit from Undeposited Funds, you can subtract processing fees (e.g., Payrix or card fees).

• The gross payment is recorded as income, while fees are tracked as an expense.

• The deposit then matches your bank feed.

Example:

Comparison: Undeposited Funds vs Bank Account

Summary

• Always sync Docket payments to Undeposited Funds.

• Use Bank Deposit in QBO