Commercial & Residential Assets Overview

Last updated: November 11, 2026

Assets give you a record for every bin, cart, and container in your fleet. You can see how many you own, where they are, what shape they’re in, and which ones are free for the next stop.

Docket organizes your fleet in three levels: Container Type, Asset Type, and Asset. When you create a stop, Docket uses your assets to check availability, and your driver knows which bin to service. Most businesses set up a handful of Asset Types that cover dozens or hundreds of individual assets.

Before You Start

Here are a few things to know before you continue:

  • Depending on how your permissions are set up, you may not be able to access some or all of these features. Please reach out to your Account Owner if additional access is needed.

  • Assets are part of the Commercial & Residential section of the left-hand menu.

  • Docket also has an Assets page under Operations. That page is separate from this one. The two pages don’t share data, so Commercial & Residential assets don’t connect to roll-off assets or tasks.

Understand How Assets Are Organized

Docket sorts your fleet into three levels, from the broadest group to a single bin. Knowing the levels makes the rest of the Assets page easier to read.

  • Container Type: The kind of container, such as a Compactor, Front Load Dumpster, or Cart/Bin - Trash. You create your own, and each one is labeled Commercial or Residential. Docket uses that label to group your fleet.

  • Asset Type: A size plus the materials that container can hold, such as a 20-yard compactor that holds trash.

  • Asset: One container in your fleet, such as the compactor with the PIN CP-054.

For example, you might have one Asset Type called “8-Yard Front Load Dumpster” with 100 individual assets under it.

Decide How to Track Your Assets

Each Asset Type has a “PIN-tracking enabled” setting. A PIN is the unique ID number you give a container. This setting decides if Docket tracks your assets one by one or as a group.

  • Tracked (PIN-tracking on): Each asset gets its own PIN, such as CP-054. You can open the asset and see its full history. You set a PIN prefix, like “FL15-”, and Docket numbers each asset after it.

  • Pooled (PIN-tracking off): Docket tracks the assets by count. This works well for items you don’t number, like a fleet of 96-gallon carts.

You choose how to track an Asset Type when you create it, and you can’t change it later.

Assets Page Overview

The Commercial & Residential Assets page is where you check on your fleet. It has three tabs, and each tab answers a different question about your assets.

To open the page, follow the instructions below:

  1. Find the Commercial & Residential section in the left-hand menu.

  2. Click into “Assets.”

You’ll now see the Commercial & Residential Assets page with three tabs: “All Assets,” “Asset Types,” and “Availability.”

Review Your Fleet on the All Assets Tab

The All Assets tab lists every active company-owned asset in your account. Use it to find a specific bin or to see how much of your fleet is ready to dispatch.

The cards at the top of the tab give you a quick count of your fleet. Check them first to see how many containers you can send out today.

  • Total Assets: All active, company-owned assets.

  • Available: Assets that are ready to dispatch.

  • Deployed: Assets currently out in the field. This card also shows your utilization percentage.

  • In Transit: Assets on a truck now.

  • Damaged: Assets with a Condition of Minor Damage or Major Damage.

  • Out of Service: Assets that are not available for dispatch.

Please Note: Counts on these cards can overlap, so they won’t always add up to your Total Assets. To see the assets behind a count, click on “Filters” and filter the table by Status or Condition.

Each row in the table shows the asset’s PIN, Asset Type, Container Type, Size, Status, Condition, Materials, Fill, Client, Location, Days At Location, and Last Updated. A few columns need a closer look:

  • Status: Where the asset stands, such as Available or Deployed.

  • Condition: The shape the asset is in: Excellent, Good, Minor Damage, or Major Damage. Condition is separate from Status.

  • Fill: Shows if the container is Empty, Partially full, or Full. Only an empty container counts as available.

To find the assets at a customer or site, check the Client and Location columns. Pooled assets appear as rows with a blank PIN.

Click on “Filters” to narrow the list. You can filter by Status, Owner, Condition, Size, Content Status, Tracking, and Yard. By default, the list shows your active, company-owned assets. To see deactivated assets, filter by Status and select “Deactivated.” To see customer-owned and sold assets, filter by Owner and select “Customer.”

Check Availability by Asset Type

Most of the time, you’ll want to know how many of a size you have free, not the status of one bin. The Asset Types and Availability tabs answer that question.

The Asset Types tab groups your fleet by Commercial and Residential, then by Container Type, then by size. For each group you’ll see the total, how many are Available, how many are Deployed, and how many are Damaged. You’ll also see how many sit in each yard, how many have an unknown location, and the percentage available.

The Availability tab looks ahead. It shows how many assets of each type you’ll have free on each upcoming day. The count drops by one on the day an asset is set to be dropped off. It goes back up the day after a scheduled pickup.

  1. Click into “Availability.”

  2. Click on “7 Days,” “14 Days,” or “30 Days” in the top right corner.

You’ll now see one column for each day, with the count available for each Container Type and size.

To learn more about asset availability, check out our article: Commercial & Residential Asset Availability Overview

Open an Asset

Every asset has its own record with its details, history, and availability. It opens as a side panel, and you can expand it to a full page.

To open an asset, follow the instructions below:

  1. Click into the “All Assets” tab.

  2. Click on the row of the asset you want to open.

You’ll now see the asset’s side panel with three tabs: “Details,” “History,” and “Availability.”

To open the asset’s full page, click on the box-and-arrow icon next to the three-dot menu at the top of the panel.

You can also open an asset from its Asset Type. Click into the Asset Type, then click into the “Assets” tab and click on the row of the asset you want to open. The side panel opens the same way.

TIP: Use the side panel to check or update an asset without leaving your table. Open the full page when you want more room to work.

To learn more about an asset’s details and history, check out our article: Manage Commercial & Residential Assets and Asset Types

Open an Asset Type

Each Asset Type has its own details page. It shows how the Asset Type is set up and how many of its assets are free.

To open an Asset Type’s page, follow the instructions below:

  1. Click into the “Asset Types” tab.

  2. Click on the Asset Type you want to open.

You’ll now see the Asset Type’s page with three tabs: “Details,” “Assets,” and “History.”

Please Note: Asset Types open as a full page only.

To learn more about an Asset Type’s details and history, check out our article: Manage Commercial & Residential Assets and Asset Types

Use Assets on Stops

You choose the asset your driver will service when you create a stop. Empty, Pick Up, and Drop Off activities each need an asset. Collect, which is for loose waste with no container, doesn’t. Drivers see the Asset Type or PIN on their stop card in the mobile app.

To learn more about creating stops, check out our article: Commercial & Residential Route Stops Overview

If you have any questions, please reach out to our Support team through the chat widget on the bottom of this page or by sending an email to support@yourdocket.com!