Pause and Resume Recurring Invoices in Docket

This document is a step-by-step guide to demonstrate how to pause and resume recurring invoices in Docket. If you still have questions or need additional support, please contact us via live chat at https://www.yourdocket.com/

How to Pause Recurring Invoices

Step 1: Open up your Docket account and click Recurring from the sidebar.

Step 1 demonstrating how to pause recurring invoices in Docket

Step 2: Select the recurring invoice you would like to pause. Click the Actions menu

Step 2 demonstrating how to pause recurring invoices in Docket

Step 3: Click Pause Billing

Step 3 demonstrating how to pause recurring invoices in Docket

A prompt will come up asking

A pause prompt in demonstrating how to pause recurring invoices in Docket

To verify that billing has been paused, you will see

A verification demonstrating how to pause recurring invoices in Docket

To Resume Recurring Invoices

Step 1: Go back to the client in the Recurring tab on the side bar. Go up to Actions menu and click Resume Billing

Step 1 demonstrating how to resume recurring invoices in Docket

You will be prompted with

A prompt demonstrating how to resume recurring invoices in Docket

To verify that billing has resumed, you will see

A verification prompt demonstrating how to resume recurring invoices in Docket

Video: Pause/Resume Recurring Invoices

 

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