CardPointe/Fiserv - Accessing your Fiserv Account Through CardPointe

Welcome to our knowledge base article, this is a quick guide to help you access your Fiserv account through CardPointe.

While you’ll mostly use Docket for all of your business needs, Fiserv also has a backend portal called CardPointe. This is where you can access your Fiserv processing data directly. 

How to Access Cardpointe

  1. When setting up your Fiserv account with the DocketPay team, you will have created an account, including username and password on the Cardpointe website.
  2. If you cannot remember your password, please use the reset password link.
    1. To reset your password you’ll need your username. The username is usually your email address. If you cannot remember your username, please email into support and we will be able to provide your username and reset your password.     

 

Once logged in you will be able to:










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