The following updates and fixes will be available on or after October 24th, 2024. Please perform a hard refresh in your browser to see these new features and improvements.
Improvements:
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Online Booking:
- Range Fees: No longer required to be connected, giving you more flexibility.
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Serviceable Zip Codes Validation: Both CSV uploads and manually typed zip codes are now validated for U.S. and Canadian zip codes based on length. Note: actual zip codes aren't validated—just their length
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Left Navigation Bar:
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- Added numerical badges to surface items that need your attention, such as:
- Employees (clocked in)
- Leads (new)
- Assets (billing issues)
- Charges (# of open charges)
- Recurring invoices (active)
- Hover over the numbers to see what they represent. These were added based on feedback to help you stay on top of business-critical areas.
- Added numerical badges to surface items that need your attention, such as:
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Bug Fixes:
- Fixed an issue where technician counts were incorrect after removing and re-adding technicians.
- Corrected the label for the “Rental Service Reminder - Morning Of” notification.
- Recurring Invoices Report: Now filters by one status type for faster loading.
- Fuel Surcharge: Now applies correctly across all scenarios.
- QR codes upload correctly using the template, and help documents are updated to reflect current templates.
- Payments made by check through Docket’s Mobile App are now properly recognized.
- Exchange Tasks: Users can now select a different size for drop-off PIN (e.g., 15yd to 20yd). This is also available for Mobile App users who have PIN entry set up.
- Charges created under a task's charges section now trigger billing issues (visible under Assets).
- Sales Tax by Tax Group Report: Now correctly sorts online orders into their proper tax groups.
Let us know if you encounter any issues or need help with these updates by calling our support team at 1-888-828-1168 or emailing us at support@yourdocket.com