Docket's Improved Dispatch Experience

Based on customer feedback, we're working to make Docket's Dispatch experience much easier to use, so that you and your team spend less time on dispatching, and your drivers have total clarity on their routes and during their day.

 

We will be continuing to improve the Dispatch experience, and we're excited for the upcoming changes to make your job easier through Docket.

 

Released:

Dispatch Driver List: Concise, consolidated driver and task information at a glance

Released on November 21, 2024

 

Click here to view a video walkthrough of the new Driver List!

 

Filter down your driver list to display only the specific drivers you want to view

 

Click a driver's name to jump to the driver's task column

 

Sort by and reorder your driver list through different criteria to focus on what's important

 

See a task preview list directly in the driver list

 

View the route status (# of tasks completed / # of total tasks assigned) for each driver in one place

 

Planned changes:

  • Revamped Task cards to show all task information more clearly on the Dispatch page
  • Timeline view to show a horizonal progression of tasks per driver to give clarity on how your drivers are progressing during their day
  • Revamped Map view to show the physical location of tasks and routes in a clear and concise way
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