Overview

DocketPay (Together with Fiserv) allows you to accept credit card payments directly through your mobile device using the Clover Go card reader. This integration provides secure, convenient payment processing with discounted rates for card reader transactions.

Benefits of Mobile Payments

• Lower Processing Fees: Card reader transactions (tap or chip) have a discounted processing fee rate vs transactions with manually entered card details. This discounted rate is available any time the transaction is initiated via the card reader, but not for saved account transactions in the future.

• Faster Processing: Quick chip and tap payments reduce transaction time, and allow clients to use their preferred tap to pay providers like Apple Pay and Google Pay.

• Enhanced Security: EMV chip technology and contactless payments provide better fraud protection

• Professional Experience: Provide customers with a modern, seamless payment experience

Setting Up Your Account

After submitting your application, your account will need to be approved before you can begin processing payments.

Note: For detailed information about the approval process and requirements, please refer to our DocketPay Account Application Guide

Ordering Your Clover Go Card Reader

How to Order

To place an order for devices, you can start by filling out the request form here. There is a one time fee of $99 per device that will be applied to your Fiserv account. 

Clover Go devices must be ordered through Fiserv in order to work with this integration. Once your order is placed, your Clover Go devices will be shipped to you, normally arriving within one business week.



 

What's Included

Your Clover Go package includes:

• Clover Go card reader device

• Charging cable

• Lanyard for secure handling

• Quick start instructional booklet

Next Steps

Once you receive your Clover Go device:

1. Set up your card reader - Follow our Setting Up Your Fiserv/Clover Go Card Reader guide

2. Learn to take payments - Review our guide for Taking Payments with Your Fiserv/Clover Card Reader in the Docket Mobile App

3. Get familiar with troubleshooting - Check out our Troubleshooting Your Fiserv/Clover Card Reader guide

Important Notes

• You must be on the most recent version of the Docket mobile app to use mobile payment features. We recommend enabling automatic app updates on your phone or tablet to ensure you are consistently using the newest version.

• If you uninstall and reinstall the Docket app, you'll need to re-pair your card reader device before you can use it to take payments again. See our Setting Up Your Fiserv/Clover Go Card Reader guide for step by step instructions on this process.