Once your Docket website is live, managing it is your responsibility. Your website runs on WordPress and you'll make most updates using Elementor, a drag-and-drop editor built into WordPress that doesn't require any coding.
Before You Start
Here are a few things to know before you continue:
- Your Docket website must already be live for the below information/steps to apply.
- If you're looking for pre-launch information, check out our Websites Overview article.
- If you're looking for training information to help you during the build process, check out our "Launching Your Docket Website" course in the Learning Hub.
- Your WordPress login was emailed to you when your website was published.
- Your website is self-managed; our Customer Marketing team can provide guidance, but cannot make edits for you unless you've upgraded to our WebsiteVIP option.
What to Expect Post-Launch
Right after your website goes live, don’t expect to see it show up if you Google your business name just yet.
Google needs time to crawl and index new websites so it can take a few weeks before your site appears in search results.
TIP: Continue adding relevant content to your website to help your website perform better in search rankings over time. We also suggest adding a link to your website in your email signature and marketing materials to give it some visibility.
Manage Your Website
Once you’re comfortable logging in, managing your website comes down to knowing where to find how-to instructions so you can make common edits easily.
Resources
Whenever you need step-by-step instructions for a specific edit, these resources are your best bet:
- Elementor Help Hub: Use this when editing website items like sections, text, images, pages, buttons, fonts, colors, and blog posts.
- WordPress Support Center: Use this when handling account items like resetting your password, adding users, and updating your menu.
- Rank Math SEO Knowledge Base: Use this when setting up and learning about the Rank Math SEO Plugin that's pre-installed on all Docket websites.
- YouTube: Use this when needing more niche/specific tutorials on editing a WordPress website with Elementor.
TIP: You can also ask an AI tool like ChatGPT or Claude for step-by-step guidance. Try a prompt like: “I have a WordPress website and need to [enter task here] using Elementor. Can you give me a step-by-step how-to?”
Website Terminology
As you get familiar with the wonderful world of websites, here are a few common terms to know about before diving into your website’s settings:
- WordPress: The content management system (CMS) that powers your website, known for its ease of use and flexibility.
- Elementor: A drag-and-drop editor built into WordPress that lets you build and edit your website without coding.
- Widgets: Elements like text boxes, image galleries, and buttons used to add content to your site.
- Sections: Large content blocks used to structure your website.
- Columns: Sub-sections within sections used to arrange content.
- Responsive Mode: A setting in Elementor that lets you adjust your site’s design for desktop, tablet, and mobile views.
- Dynamic Content: Content that updates automatically from your WordPress database.
- Z-Index: Controls which elements appear in front of or behind others.
- Padding and Margin: Spacing settings that help with layout and design.
Log Into Your Website (WordPress Account)
You’ll need your login details before you can make any changes to your website.
Your Login URL, Username, and Password were originally sent to you by our Customer Marketing team in an email titled "Your Docket Website is Live".
Your Login URL is your website address (domain name) followed by /wp-admin.
Example: www.dumpysdumpsters.com/wp-admin
Your default Username is your first initial and last name, unless you've changed it in your WordPress account already.
Example: jdoe
The default Password given to you is your username followed by 123, unless you've changed it in your WordPress account already.
Example: jdoe123
If you forget your password, you can use the "Lost your password?" link at the bottom of the login page to reset it.
Add New Users to Your Website (WordPress Account)
Please refer to this WordPress Support guide when adding new users to your WordPress account.
TIP: Only give Admin access to people you trust since that role has full control over your website!
Manage the Rank Math SEO Plugin
Search engine optimization (SEO) is the process of making your website more visible in search engines like Google and Bing. When someone in your area searches “dumpster rentals near me” or “roll-off dumpster [your city],” SEO determines whether your business shows up in those results, how high it ranks, and how often people click on it.
Google and other search engines constantly crawl websites to decide which ones are most relevant and trustworthy for a given search. SEO is how you tell search engines your website deserves to rank near the top.
TIP: SEO isn’t a one-time fix. It takes time, consistency, and ongoing effort, and most businesses don’t see significant results for several months. Done right, it’s one of the most cost-effective ways to bring in new clients over the long term because you’re showing up exactly when someone is already looking for what you offer.
Every Docket website comes with the Rank Math SEO plugin pre-installed. Rank Math helps you optimize your website content for search engines so more potential clients can find your business online.
You can use it to:
- Set a target keyword for each page so you’re intentionally optimizing for what your clients search for.
- Write and preview your page’s meta title and description, which is what appears when your site shows up in Google’s search results.
- Get real-time feedback on how well each page is optimized and what to fix.
- Update your website’s overall SEO settings, like your business name, logo, and site description.
TIP: DO NOT upgrade your Rank Math account from within the plugin! The paid version isn’t compatible with Docket’s website setup.
Set Up the Plugin
To set up the Rank Math SEO plugin, just follow the instructions below:
- Log into your website (WordPress account).
- Click into Rank Math SEO from the left menu.
- Click on the "Setup Wizard" tab.
- Select the type of setup mode you'd like to use (we recommend Easy mode) and then click "Start Wizard" to walk through the guide.
Edit Your Content
Once you’re logged in, most changes to your website’s content happen in Elementor.
Elementor is where you’ll add and edit sections, text, images, pages, buttons, colors, FAQ blocks, review carousels, and where you can undo a change if you make a mistake.
Please refer to Elementor's Knowledge Hub for step-by-step instructions on any of these items.
There are a few native WordPress tools to update your website’s header and footer menu, change your website's font and colors, change your dumpster pricing, add/edit templates, add/edit pages and their text/images, and publish/edit blog posts.
Please refer to WordPress's Support Center for step-by-step instructions on any of these items.
Change Your 'Contact' Form
Your Contact form works a little differently than the rest of your website’s content because it's pulled directly from your Docket account, so you won't edit it using your WordPress login.
To update the form, follow the instructions below:
- Log into your Docket account.
- Click into "Forms" from the left menu.
- Click on the 'Contact (Web)' page.
- Change the fields as needed.
- Click "Update Form".
You’ll now see your changes reflected automatically on your website.
Get Your Deleted 'Contact' Form Back (Deleted From Elementor)
If you accidentally delete the Contact form in the Elementor editor and need to add it back, follow the instructions below:
- In your Docket account, click into "Forms".
- Find the 'Contact (Web)' page.
- Click on "Actions" to the right.
- Click on "Copy URL" from the drop-down list.
- Paste the URL somewhere safe for now, like a blank email message, Google Doc, or WordPad. You'll need it in a few steps.
- Log into your WordPress account.
- Click into "Pages" from the left menu.
- Hover over the 'Contact' page.
- Click "Edit with Elementor".
- Hover over the Text Editor box in the “Send a Message” section until the pink pencil icon appears in the top right corner and then click it.
TIP: You should see an HTML Code box appear on the left like the above screenshot shows. If it doesn't appear, you'll need to click the + button, search 'HTML' in the Widgets search bar, and click on the </> HTML widget option that appears. - Copy the line of code below and paste it into the HTML Code editor (above the code that already appears):
<iframe src="https://forms.yourdocket.com/?form=YOURFORMID&embed=true" width="10%" height="680" scrolling="no"></iframe> - Look at your Contact form URL from wherever you saved it earlier (blank email message, Google Doc, WordPad, etc...) and copy the string of characters that comes after the form= part.
TIP: Copy just the bolded part from your URL which looks something like this: https://forms.yourdocket.com/?form=9D7piMrtIA9zoB15mSjg
- Paste that string of characters into the line of HTML code to replace the YOURFORMID section.
It'll look something like this: <iframe src="9D7piMrtIA9zoB15mSjg&embed=true" width="10%" height="680" scrolling="no"></iframe> - Click "Publish" in the top right to save your changes.
Get Your Deleted 'Contact' Form Back (Deleted From Docket)
If you accidentally delete the Contact form in your Docket and need to add it back, follow the instructions below:
- In your Docket account, click into "Forms".
- Click the "+ New" button at the top.
- Click on "Form" from the drop-down list.
- Click on "Web" from the available options.
- Name it 'Contact (Web)'.
- You can add a Description and/or adjust the Submit Message, but these are optional. Click "Customize" when you're ready.
- Inside the form, click on each of these widgets IN ORDER so they appear properly:
- Name
- Contact
- Input
- Click on the Settings icon for the Input widget you just added to the form.
- Change the Label to say "Message".
- Click "Update Form" at the bottom to save your changes.
- Click on the "Actions" button across from your new page.
- Click "Copy URL".
- Paste the URL somewhere safe for now, like a blank email message, Google Doc, or WordPad. You'll need it in a few steps.
- Log into your WordPress account.
- Click into "Pages" from the left menu.
- Hover over the 'Contact' page.
- Click "Edit with Elementor".
- Hover over the Text Editor box in the “Send a Message” section until the pink pencil icon appears in the top right corner and then click it.
TIP: You should see an HTML Code box appear on the left like the above screenshot shows. If it doesn't appear, you'll need to click the + button, search 'HTML' in the Widgets search bar, and click on the </> HTML widget option that appears. - Copy the line of code below and paste it into the HTML Code editor (above the code that already appears):
<iframe src="https://forms.yourdocket.com/?form=YOURFORMID&embed=true" width="10%" height="680" scrolling="no"></iframe> - Look at your Contact form URL from wherever you saved it earlier (blank email message, Google Doc, WordPad, etc...) and copy the string of characters that comes after the form= part.
TIP: Copy just the bolded part from your URL which looks something like this: https://forms.yourdocket.com/?form=9D7piMrtIA9zoB15mSjg - Paste that string of characters into the line of HTML code to replace the YOURFORMID section.
It'll look something like this: <iframe src="9D7piMrtIA9zoB15mSjg&embed=true" width="10%" height="680" scrolling="no"></iframe> - Click "Publish" in the top right to save your changes.
Frequently Asked Questions (FAQs)
These FAQs address common questions and quick clarifications to help you use this feature with confidence.
Why Aren't My Changes Showing Up?
Your website may be displaying a cached version of the page. Caching temporarily saves website data to load pages faster which can delay your updates from appearing.
Wait a few minutes and then refresh the page or clear your browser history. If your changes still aren’t showing, use an incognito browser to view your website.
If you're still not seeing the changes, please contact our Support team.
How Do I Undo A Change I Made?
Please refer to this Elementor Support video for the steps to revert a change using Elementor’s revision history.
TIP: WordPress only stores a limited number of past revisions so it’s best to undo a mistake soon after it happens.
Can I Install New Plugins On My Website?
No, we don’t allow additional plugin installations since every plugin on our websites is tested to make sure it doesn’t affect performance.
If you need functionality a plugin would normally provide, please contact our Customer Marketing team through our Website Support page to see if we already have a solution in place.
Can I Add Website Traffic Tracking/Analytics Scripts Like Google Analytics To My Website?
Yes, but you'll need our help to do it.
Tell the chatbot on our Website Support page that you need our Customer Marketing team to add your script to your website and give it your script. It’ll ask follow-up questions if needed and then send your request to our team.
What Are Code Snippets?
A code snippet is a small piece of code that adds an extra feature to your website, like a chatbot or a tracking script, without needing a full plugin. Since we don't allow new plugin installs, code snippets are how you can add that kind of extra functionality to your website.
Examples for code snippets are chatbots, Google Tags/Analytics, Facebook (Meta) Tracking Pixels, and other tracking or custom scripts.
If you need a code snippet added, the chatbot on our Website Support page that you need our Customer Marketing team to add code snippet to your website and give it your snippet. It’ll ask follow-up questions if needed and then send your request to our team.
If you have any questions, please reach out to our Support team through the chat widget on the bottom of this page or by sending an email to support@yourdocket.com!