You can accept ACH (bank transfer) payments through your DocketPay setup. This guide will walk you through how to apply for ACH acceptance using your Docketpay Together with Fiservintegration.
Before You Start
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ACH payments are only available if you're using DocketPay together with Fiserv.
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The application must be completed by the owner of your merchant account.
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If you're not sure who that is, email us at docketpay@yourdocket.com and we’ll help you out.
Step 1: Go to the ACH Application
To access the ACH application form in your Docket account:
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Log into your Docket account.
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Click Account in the bottom-left corner.
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Click Settings at the top of the screen.
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Click Integrations in the left-hand menu.
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Find the DocketPay Together with Fiserv tile and click Create Account.
Step 2: Fill Out the Form
Here’s what you’ll be asked to enter:
Transaction Volume
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Enter the average and maximum transaction amount you expect for ACH.
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Enter the average and maximum monthly volume you expect to process.
TIP: Enter realistic numbers. Larger amounts may require extra paperwork like bank statements.
Sales and Credits
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“Sales” = Payments you collect from customers.
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“Credits” = Refunds you give back.
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You’ll only need to enter this info once—it fills both sections automatically.
Business Info
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Enter your business name, contact email, and business address.
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For Merchant Full Legal Name, enter your business’s legal name (no nicknames or shortcuts).
Step 3: Sign and Submit
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Scroll to the bottom of the form.
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Review everything for accuracy.
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Sign and submit the form.
What Happens Next
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We’ll submit your application to Fiserv
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If they need anything else (like documents), we’ll reach out to you.
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Once approved, ACH will be enabled on your account within 24 hours.
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We’ll email you when everything is ready to go.
You're All Set
After approval, you can start collecting ACH payments directly through DocketPay.