Docket's live workshops are about rolling up our sleeves and diving deep into the nuts and bolts. We want to show you how to really rev up your business performance with our robust toolset.
Consider this a friendly meet-up where we shed light on new features, exchange tips and tricks, and answer any questions you may have about the Docket topics we cover. These aren't dry, technical lectures but lively, interactive sessions!
Before You Start
- Registration for these events is free!
- These workshops are exclusive to existing users of Docket.
- This page will be updated as new workshops are scheduled, so click that green 'Follow' button to stay looped in!
Upcoming Webinars
Pricing Matrix Fundamentals: What to Know Before You Build
8/25/26 @ 11am MST / 1pm EST
Are you currently using Docket's Billing Templates and wondering if it's time to move to a Pricing Matrix, or a current customer who wants to re-review the matrix again? Join the Docket Customer Success team for Session 1 of 3 in our Pricing Matrix series, covering when to use a Matrix vs. Billing Templates, the do's and don'ts of building one, how to prepare beforehand, and a live matrix build.
Pricing Matrix at Scale: Managing Business Growth & Price Adjustments
9/8/26 @ 11am MST / 1pm EST
If your business has grown, added new inventory, or changed since you came on board with Docket, it's probably time for a price adjustment. Join Karis, Sr. CSM, and Emily, Sr. CSR, for Session 2 of 3 in our Pricing Matrix series, covering special pricing considerations as your business grows, safe editing practices that won't disrupt your order entry, and what's new in the redesigned Matrix table.
Pricing Matrix and Connected Features
9/22/26 @ 11am MST / 1pm EST
Join the Docket team for Session 3 of 3 in our Pricing Matrix series, covering how your Matrix pricing carries through to the DocketShop booking flow, weight, tonnage, and overage logic tied to your Matrix setup, and what to check before and after making a change.
Please Note: This session primarily covers DocketShop adjustments alongside the Pricing Matrix, so if you're not using DocketShop yet, some of this may not apply directly to your account.
Past Webinars
Maintaining a Healthy Docket Account - 7/22/26
Your Website Is Losing You Money. Most Haulers Have No Idea. - 6/23/26
Docket Reports Made Simple: A Guide to Unlocking Your Data - 5/27/26
From Launch to Habits: Making Docket Part of How You Work - 3/25/26
Introducing IronRoute AI - 2/11/26
Docket in Focus: This Year's Wins & Next Years Product Plans - 12/17/25
Payments 102: Fraud Defense, Tap-to-Pay, and ACH Best Practices - 11/18/25
Your Guide to Dispatch 2.0: Tips, Tricks, and Training - 10/29/25
Master Texting with Your Customers - 10/30/24
Elevate Your Customer Management in Docket! - 9/25/24
Check out the recordings for our 2023 workshop series here!
If you have any questions, please reach out to our Support team through the chat widget on the bottom of this page or by sending an email to support@yourdocket.com!