The Dumpsters.com integration in Docket allows you to receive brokered orders directly into your account and streamline communication between both systems. This article will walk you through how to set it up, what information is shared, and how to adjust your settings.
Step 1: Locate the Integration in Docket
- Go to your Integrations page in Docket.
- Find the Dumpsters.com integration card.
- Click Credentials to begin setup.
Step 2: Get Your Partner ID
- Before you can connect, you’ll need your unique Partner ID.
- This is provided by your Strategic Partnership Manager at Dumpsters.com.
- Docket does not generate this ID - you must request it directly from Dumpsters.com.
Once you have your Partner ID, paste it into the credentials field and click Save.
Step 3: What Data Is Shared With Dumpsters.com
Once connected, the integration shares the following data between Docket and Dumpsters.com:
Incoming Orders
- Orders that previously came via email from Dumpsters.com will now appear in Docket on the Brokers page.
- You can Accept or Decline the order, and provide a reason if declining.
Order Updates Sent Back to Dumpsters.com
-
Order Status:
- Accepted
- Declined (with reason)
-
Task Status Events, each with timestamp:
- In Progress (with ETA, if enabled)
- Failed (with reason)
- Completed
- Not Completed (reverted)
-
Weight Ticket Info:
- Net weight
- Ticket number
- Ticket images
- Dump location
- Material types
-
Photos:
- Dumpster location
- Contents
- Failed services
Step 4: Adjust Your Integration Settings
After connecting, you can customize the integration using the available settings:
Optional Data Sharing (Toggle On/Off):
- Task Failure Reason
- Task Images
- Weight Ticket Images
- Dump Location Info
Please Note: If you turn off any of these, Dumpsters.com may need to contact you directly for the missing information during order processing.
You can return and adjust these settings at any time.
Step 5: Link to Existing Dumpsters.com Client in Docket
This is a critical step to ensure incoming orders are tied to the correct client record in Docket:
- Use the dropdown menu in the settings to find your existing Dumpsters.com client.
- This could be listed under names like: Budget Dumpsters, Cleanup Contractors, or Dumpsters.com.
- Select the correct client to avoid duplicate entries being created.
- Click Save.
Step 6: Revoke Access (Optional)
If you ever need to disconnect the integration:
- Go back to the Dumpsters.com integration card.
- Click Revoke Access to stop sharing and receiving order data.
You're All Set!
Once everything is saved and linked:
- You'll begin receiving Dumpsters.com orders directly into your Docket account.
- You can manage them like any other order in your workflow.
If you have any questions, please reach out to our Support team through the chat widget on the bottom right of this page or by sending an email to support@yourdocket.com!