What's New in Docket - January 13, 2026
This update focuses on making your dispatch board easier to read, simplifying the payment process for your customers, and ensuring your SMS registrations stay compliant.
Enhancements ✨
Cleaner Dispatch Board: We’ve made it easier to focus on active work. Completed task cards now automatically shrink (collapse) and use a more neutral color, so they fade into the background while you focus on pending tasks.
"Marked as Ready" Indicators: You can now see a clear indicator on the schedule page for any orders that have been marked as ready (such as when a customer calls in for a pickup), helping you prioritize your afternoon routing.
Better Invoice Emails: To help you get paid faster, we’ve updated the invoice emails sent to your customers. The link is now a prominent "View and Pay Invoice Here" button that is much harder to miss.
Compliance Updates for SMS: We’ve updated our 10DLC (SMS registration) process to match current industry requirements. This includes clearer guidance on the website requirements needed to get your brand verified for texting.
More Accurate Live ETAs: When a driver completes a task, the system now does a better job of calculating arrival times for the remaining stops by looking at the actual time and the driver's current location.
Client Location Management: You can now view, search, and add new service locations directly from the Client sidebar, saving you trips back and forth between different settings pages.
Bug Fixes 🐛
Docketshop White Screen: Resolved an intermittent white screen issue when loading the DocketShop.
Canadian Dashboard Fix: The "Request Dumpster" button on the client dashboard now correctly accepts Canadian Postal Codes.
Payment Security Notifications: Fixed an issue where Fraud Prevention alerts were not being delivered to employees after multiple failed payment attempts.
Invoice PDF Accuracy: Resolved an issue where the Account ID was missing from the PDF version of invoices sent via email.
Notification Reliability: Fixed a bug where past-due reminders were sometimes stopping after the first alert instead of continuing on the 14-day schedule.
Waste Material Tracking: Fixed a bug that prevented waste materials from being saved correctly on certain weight tickets.
Billing Permissions: Closed a loophole to ensure employees without permission cannot void invoices when deleting tasks.