These updates are available on August 24, 2026. Hard refresh your browser or update the Docket Mobile App to v4.6.1 to make sure you're seeing the latest version.
Feature Update: IronRouteAI Updates
IronRouteAI got a set of updates to task priority handling and overall route quality.
Audience: IronRouteAI Users (Pro Plus Plan)
What Changed
- High priority tasks are now a hard constraint. IronRouteAI assigns them first, before any other task, across your drivers.
- Medium priority tasks now target placement within the first 25% of the day.
- Low priority tasks are unchanged. They still get a light nudge toward later in the day, not a hard rule.
- Routes are now more consistent whether your max route time is set to 8, 10, 12, or 14 hours.
- Routes covering a large geography now make more geographic sense overall.
- Route cost calculations are more accurate, improving overall route quality.
Why It Matters
Previously, priority was more of a suggestion IronRouteAI weighed alongside other factors, and route quality could vary depending on your max route time setting or how spread out your stops were. Now high-priority tasks get placed first every time, and the routes IronRouteAI builds better reflect what actually makes sense for your day.
New to IronRouteAI?
Learn more about IronRouteAI in Docket: IronRouteAI Overview and FAQs.
Feature Update: Activity Editor Updates
The activity editor for Commercial and Residential stops now opens ready for input.
Audience: Commercial and Residential Customers
What Changed
- The activity editor now opens expanded and ready for input, rather than collapsed and showing an error.
- If every activity on a stop is deleted, the editor automatically reopens a blank entry.
Why It Matters
Previously, the editor could open collapsed with an error, or leave you with zero activities and a closed editor if you deleted them all. You're never left stuck without a way to add an activity.
Outdated Training Videos Removed
The training video section was outdated and has been removed. This content is now available on the Learning Hub and Help Center.
Fixes
Dumpster Pricing Matrix Not Showing Data for Sub-Account Users: Sub-account users opening the dumpster pricing matrix saw no pricing data at all, that's resolved. Sub-account users now see pricing data as expected.
Automatic Service Charges Not Saving to the Bill: A dumpster job's automatic service charge could silently fail to save to the client's bill with no error shown anywhere, that's resolved. Failures are now logged and visible so they can be caught and corrected.
Route Selection Overwriting a Chosen Stop Date: Choosing a start date for a new Commercial and Residential stop, then selecting a route, silently overwrote the date you had picked, that's resolved. Your selected date now stays put.
Message Records Displaying Incorrectly: Some stored message records didn't match their expected format, which could cause message data to display incorrectly, that's resolved.