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5/7/26 Release Notes: Driver Sorting, Navigation Updates, SMS Tracking, C&R Fixes, Bug Fixes

✨ Enhancements
  • SMS & Notifications:
    • Automatic SMS Opt-Out Handling: If a customer has opted out of texts by replying STOP, Docket will now stop sending them SMS messages automatically. SMS will start again if they opt back in or their phone number is updated. 
    • Notification Log SMS Delivery Status: The Notification Log will now display "Delivered" or "Failed" statuses (rather than "Sent") for SMS messages based on whether or not they are successfully delivered to the customer.
  • Navigation & Account:
    • Minimized Left Nav — Notification Dots & Tooltips: The left sidebar now shows a small dot instead of a number badge when a section needs your attention. You can also hover over any icon to see its name.
    • Account → Profile Redesign: The Account Profile page has a new look with quick links to your most-used settings and status tiles for Online Booking, 10DLC, and your plan. The Account Checkup section is still there and can now be collapsed.

      New Account Profile.png

       

🐛 Bug Fixes
  • Billing & Charges:
    • Fixed an issue where changes to weight and overage on a task were not showing up in Billing Issues. Charges were being created at $0, but will now use the correct amounts from the task.
    • Fixed an issue where completed tasks were not triggering a "weight not recorded" billing issue, even when the setting was turned on.
  • Commercial & Residential:
    • Fixed a bug where new stops were showing as paused on their first day, even though no pause was set. Stops will now show as active on their first scheduled run day.
    • Route lines on the map now always show the right color for each route. Before, the color would sometimes change based on a stop's status, which made routes hard to tell apart.
  • Client Dashboard & Payments:
    • Fixed an issue where customers could not add ACH payment info or pay invoices through the Client Dashboard. Both actions now work as expected.
  • Online Booking:
    • Fixed a bug in Online Booking where the "Distance Calculation Strategy" setting kept switching back to "Routed" after being saved as "Straight Line." The setting now stays as you set it.
  • Dispatch:
    • You can now drag and drop drivers into any order you want, and the list and map will stay in sync. Your custom order is saved, so it will still be there the next time you log in.
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