These updates are available on June 23, 2026. Hard refresh your browser or update the Docket Mobile App to make sure you're seeing the latest version.
Workflow Change: Location Name Now Required on C&R Stops
When creating or editing a commercial and residential stop, you are now required to have a location name before you can save.
Audience: Commercial and Residential Customers
What Changed
- The location name field is now required on the stop creation and editing forms.
- If you try to save without a name, a validation error appears on the Location Name field and the save is blocked.
- This applies to all stop editing surfaces: the inline form, the side deck, and the stop detail page.
Why It Matters
Previously, stops could be saved with a blank location name. That made them hard to identify in Route Tracker, in reporting, and during day-of dispatch. Every stop now carries a name your team can actually read.
New to Creating Stops?
Learn more about adding stops in Docket: Ad-Hoc Stops Overview and Add Recurring Stops to a Route
Feature Update: Timestamps on C&R Driver Logs
The stop side deck and stop details page now show the exact time each driver note, photo, and stop outcome was recorded.
Audience: Commercial and Residential Customers
What Changed
- A timestamp now appears next to each driver note, photo, and stop outcome on the stop side deck.
- The same timestamps appear on both the stop side deck and details page.
- Timestamps reflect when the event was recorded in Docket.
Why It Matters
Previously, there was no way to see when a driver added a note, submitted a photo, or logged a stop result without digging into system logs. That made it hard to resolve client disputes, like confirming a driver attempted a stop before a gate was locked. You can now see that information at a glance.
Fixes
Ad-Hoc Stop Not Attaching to Route Manifest When Created Outside of Route Tracker: Fixed an issue where ad-hoc stops created from pages other than Route Tracker were not attaching to the correct day's manifest. Stops now attach to the right manifest regardless of where in Docket you create them.
Ad-Hoc Stop Without a Route Not Appearing in Unassigned Stops on the Scheduled Date: Fixed an issue where ad-hoc stops created for a future date without a route assigned were not showing up in the Unassigned Stops list on the scheduled date. Stops now appear in Unassigned Stops on the date you set.
"Cannot Route Drivers" Error on the Dispatch Board: Resolved an intermittent error that appeared when trying to route drivers on the Dispatch board. Drivers can now be routed without error.
Waste Materials Not Showing in Dump Location and Dumpster Settings Selectors: Fixed an issue where waste materials were not appearing in the selector menus when setting up dump locations or dumpster settings. Materials now load correctly in all relevant selectors.
Brokered Orders Not Generating Charges on Acceptance: Fixed an issue where accepting a brokered order from the Brokers tab was not automatically generating charges, even when billing was configured to Charge on Pickup. Charges now generate automatically when a brokered order is accepted.
Renaming an Expense Category Removing Previously Logged Expenses from View: Fixed an issue where updating an expense category name in account settings caused expenses filed under the old name to disappear from the Expenses page. Renaming a category no longer affects previously logged expenses.
Ad-Hoc Stop Losing Its Scheduled Date When Edited: Fixed an issue where editing an ad-hoc stop was clearing its scheduled calendar date. The scheduled date now persists through edits.
C&R Stop Scheduling Calendar Showing Wrong Run Dates: Corrected the calendar preview for recurring stops set to "Every Time the Route Operates." The preview now shows the correct days the route runs.
Pricing Matrix Not Loading in Sub-Accounts: Resolved an issue where clicking "Manage Pricing Matrix" in a sub-account returned no data despite the matrix existing. The matrix now loads correctly in sub-accounts.
DocketShop Logo Size Slider Not Updating the Preview: Fixed an issue where the Logo Size slider in DocketShop's online booking settings was not updating the logo preview. The slider now resizes the logo in real time.
Rental Prices Dropping Trailing Zeros in DocketShop: Fixed a formatting issue where rental prices ending in zero (like $250.50) displayed as $250.5 in the DocketShop storefront. Prices now display the full amount.