These updates are available on July 9, 2026. Hard refresh your browser or update the Docket Mobile App to make sure you're seeing the latest version.
Feature Update: Ad Hoc Stops Now Default to the Top of the Route List
Newly added ad hoc stops now appear at the top of the route's stop list, so dispatchers can spot and triage them right away.
Audience: Commercial and Residential Customers
What Changed
- Newly added ad hoc stops now appear at the top of the route's stop list instead of the bottom.
- Stops can still be manually reordered afterward.
Why It Matters
Previously, ad hoc stops landed at the bottom of the list, making them easy to miss on longer routes. Now they show up right away so you can review and act on them without scrolling.
Fixes
ACH Payments Not Marked as Paid: Fixed an issue where ACH payments that had already been received weren't being marked as paid in Docket, leaving affected invoices showing an incorrect balance due and triggering past-due notices, that's resolved. ACH payments now mark as paid correctly once funds are received.
Blocked Date Not Auto-Selecting as Service End Date: Fixed an issue in online booking where products set to allow service end on blocked dates weren't automatically selecting the blocked date to end a rental, defaulting instead to the day before, that's resolved. The blocked date is now selected automatically as expected.
Availability Sync Options Not Updating Other Products: Fixed an issue in online booking where using "Make Siblings Match" or "Make Everything Match" to sync product availability settings didn't update the other products in the set, that's resolved. Syncing now updates all products in the set as expected.