This update is available on July 16th, 2026. Hard refresh your browser or update the Docket Mobile App to make sure you're seeing the latest version.
Feature Update: Consistent Failed Stop Styling and Route Tracker Refresh
Failed stops now show the same red status across the stop card, side deck, and stop details page, and Route Tracker has refreshed spacing and status pill styling.
Audience: Commercial and Residential Customers
What Changed
- Failed status displays consistently across stop cards, the side deck, and stop details
- Route Tracker rows have updated spacing
- Status pills for In Progress, Completed, and Paused/Skipped have a refreshed look
- Manifest chips on Route Tracker match the updated styling
Why It Matters
Previously, a failed stop could look different depending on where you viewed it, which made it harder to spot at a glance. The consistent styling makes failed stops easier to recognize no matter where you're looking.
New to the Route Tracker?
Learn more about the route tracker in Docket: Route Tracker Overview
Fixes
Stop Start Date Reset When Picking a Route: Fixed an issue where selecting a route while creating a new stop reset the start date you'd already chosen back to today, that's resolved. The date you pick now stays in place no matter which route you select.
Invoice Marked Paid Despite a Balance Still Owed: Fixed an issue where a payment landing a penny short of the invoice total showed your profile balance as zero even though Accounts Receivable still showed money owed, that's resolved. Your profile balance and AR now stay in sync.
Incomplete Address Saved for New Clients: Fixed an issue where creating a stop or task for a new client could save an incomplete address, missing the map location, country, or county, that's resolved. New clients now get a complete, accurate address on save.
ACH Overpayment Shown on Every Invoice: Fixed an issue where paying multiple invoices at once with ACH showed the full payment amount as an overpayment on every invoice, that's resolved. Each invoice now shows its correct share of the payment.
Missing Confirmation When Saving a Card, Stuck Login Spinner: Fixed an issue in the Customer Portal where saving a new card didn't show a confirmation, and some login pages could get stuck on a loading spinner, that's resolved. You'll now see a confirmation when your card saves, and login pages load as expected.
ACH Skipped Past Your Saved Bank Account: Fixed an issue in the Customer Portal where choosing ACH as a payment method skipped past your saved bank accounts and went straight to adding a new one, that's resolved. Your saved accounts now show up first.