The Mobile App section located towards the bottom of the Dumpster Management settings is where you can manage notifications, QR codes, track items, and so much more.
Before You Start
Here are a few things to know before you continue:
- We recommend that only the Account Owner(s) or Admin(s) set up or change the settings covered in this article.
- There is no "Save Settings" button in the top right corner; Docket auto-saves your changes on this page.
Navigating to Dumpster Management: Mobile App
To access the Mobile App section of your Dumpster Management settings, just follow the instructions below:
- Click on “Account” in the bottom left corner.
- Click on “Settings” at the top.
- Click on “View” on the Dumpster Management card.
- Click to expand the Mobile App section.
Dumpster Management: Mobile App Directory
This section of settings is where you'll decide what your drivers' will see in Docket's mobile app as they complete their route each day.
Please Note: This are account-wide settings, meaning that all drivers will be affected by these settings.
Allow Create PIN
This setting is OFF by default.
When enabled, this setting makes a new button appear in the mobile app for your drivers.
Using this button, they can add a new dumpster asset with a PIN of their choosing to your Docket account and the job they're currently handling.
Dumpster Location Tracking
This setting defaults to SERVICE ADDRESS.
By default, Docket will track your dumpster assets' locations using the service address on its related tasks.
If you change this setting to GPS, Docket will use the assigned drivers' GPS coordinates as the dumpster's location.
Please Note: Your driver must have GPS turned on in the mobile app in order for this setting to track your dumpsters via GPS. It's also extremely important for your driver to be standing next to the dumpster when they mark a task complete, otherwise Docket will log the wrong coordinates.
TIP: Use Docket's Asset Locations by Category and Dumpster Locations reports to easily see where all your assets are!
Notify Driver on Unpaid Rental
This setting is OFF by default.
Turning this on means that your drivers will see a notification in the app if a client has unpaid invoices linked to the dumpster rental they're working on.
This is helpful if you allow your drivers to take client payments in the field because they'll know that if a client needs to pay for more than one invoice.
Notify Driver for Unsigned Documents
This setting is OFF by default.
Turning this on means that your drivers will see a notification in the app if a client still needs to sign any documents associated with their rental, like your T&Cs.
Required Items (for Drivers to Complete on Pick Up)
The default for each setting is shown in the below screenshot. Blue = ON, grey = OFF.
Turning on the requirement for any of these items means that drivers will have to add the selected item to their Pick Up task before marking it complete in the mobile app.
If you leave all of these items off, drivers will still have the option to add these to their Pick Up tasks. However, they won't be required to enter the information before marking the task complete and moving on.
Show Client Types
This setting is ON by default.
This setting controls whether the client's type(s) assigned to their profile appear in Docket's mobile app for your drivers.
Please Note: In order to assign/display Client Types, you must first set them up in your account's settings.
Show Code Scanner
This setting is OFF by default.
Turning this on enables your drivers to use Docket's mobile app to scan QR codes and/or barcodes to complete their tasks using their device's camera.
Please Note: In order to organize your dumpster assets using QR codes/barcodes, you must first set those up in your account.
Show Client Name
This setting is ON by default.
This setting controls whether your clients' names appear in the mobile app for your drivers.
Show Dump Location
This setting is ON by default.
This setting controls whether the dump location your driver will be routed to shows on the Schedule page in the mobile app.
Show Invoices
This setting is OFF by default.
Turning this on means that your drivers will be able to see your clients' invoices in the mobile app.
This is helpful if you allow your drivers to take client payments in the field because they'll be able to show clients their invoices and collect payment on any unpaid invoices as needed.
Strict Task Order
This setting is OFF by default at the top.
The setting is OFF by default on the bottom.
Turning this setting on forces your drivers to complete each of their assigned tasks in the order they appear on the Schedule page in the mobile app.
The order begins with the task that appears at the top of the Schedule page and they have to complete it before moving onto the next task.
If you want to enforce even more rigor, you can choose to blur the rest of your drivers' tasks so they only know the total count and none of the details before starting a task.
If you have any questions, please reach out to our Support team through the chat widget on the bottom of this page or by sending an email to support@yourdocket.com!